Shipping & Delivery



All of our pieces are handmade after you place your order, so processing time currently is 3-4 weeks. Once your piece is finished it is shipped with DHL eCommerce.

We ship worldwide from Slovenia, Europe and tracking numbers are supplied to all parcels, so you can see where your package is at any time. Your order will arrive in a discrete and insured parcel.

 

Shipping charges

 

For orders bellow $400: $15 shipping fee

Delivery: 3-10 business days (after the processing time of 3-4 weeks).

Each and every item is made to order, especially for you. 

Shipped with DHL eCommerce - phone number and signature upon delivery needed.

 

For orders over $400: Upgraded free shipping!

Delivery: 2-5 business days (after the processing time of 3-4 weeks)

Each and every item is made to order, especially for you. 

Shipped with DHL Express - phone number and signature upon delivery needed.

 

Please note that you are required to sign for release of package when using DHL express services. If package is already shipped out and you need to change your address, you will be required to pay $20 to change the address.This is because DHL considers this as a new shipment and we will be charged for those changes.

 

Customs fees & Import taxes


Buyers are responsible for all customs fees, taxes, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from Slovenia.

As customs vary from country to country, we are unfortunately not able to advise on these charges, so we would recommend contacting local customs office for more information if you are unsure, before placing your order.

Inside the European union there is no customs tax. For the U.S it depends from state to state, usually between 2 and 5%, but please research this field to avoid any inconveniences.

We are located in Slovenia, Europe and ship worldwide.